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- 7×more likely to qualify an enquiry when you reply within the hour.Harvard Business Review, 2011
- 73%of people would rather message a business.Meta and Kantar, 2025
- 24/7Pebble answers and books on WhatsApp.Or only the hours you set.
One inbox. Your team sees every word.
1 / 12A message comes in.Mia asks on WhatsApp for a facial this afternoon.
Not just a booking tool.
- One inboxWhatsApp, Instagram, Messenger, email, web forms and calls.
- Client recordsEvery visit, message, note and task.
- Lead pipelineEvery enquiry tracked to booked, with follow-ups.
- JourneysAutomatic follow-ups that nurture every lead.
- CalendarTherapists, rooms and hours, never double booked.
- Classes and waiversRosters, spots and waivers signed before the visit.
- Packages and shopSessions left, retail sales and stock.
- ReviewsEvery platform in one place, replies drafted for you.
- Reports and branchesSee what's working, across every location.
You stay in control
Pebble knows when to step back.
He answers until your team takes over, then waits until you hand it back.
Aisha Karim
The assistant is answering
Hi, do you have anything this afternoon for a facial?Aisha Karim
Hi Aisha, yes. Layla has 4:00 pm free today for a Signature facial. Shall I book it for you?Assistant
Is it OK with my blood pressure medication?Aisha Karim
Let me pass you to the clinic team. They will reply here shortly.Assistant
Sent to your team: a medical question.
- Medical questions and complaints go to your teamWith the whole chat.
- You choose when he answersAlways, clinic hours only, or hours you set.
- Never sends marketing or takes moneyHe answers and books.
- Your clinic's data is kept apartIts own database. Staff sign in with a passkey or one-time code.
Questions
What clinics ask first.
What do my clients see?
Your clinic's WhatsApp, as usual.
Which channels does he answer?
Pebble answers WhatsApp. Every other channel lands in the same inbox for your team.
Does he reply in Arabic?
On request. We agree the languages with you first, then set them up for your clinic.
Do I have to change my booking system?
Yes. Bookings live in Pebble's calendar, and we move your treatments, therapists, rooms and clients across for you, fast. Your current system runs until the day you switch.
Can he double book?
No. Each booking is checked against the therapist, room and client.
What does it cost?
We cover it on the call. If it isn't a fit, we'll say so.
